Terms of service

TERMS & CONDITIONS

Welcome to colourwithjosie! By using our website or placing an order, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree with these Terms, please stop using our Services.

1. Who Can Use Our Services
To shop with us, you must be the age of majority in your region. You may allow minors to use our Services through your device as long as you supervise them.
You agree to provide accurate and current information whenever you create an account, enter payment details, or place an order. You are responsible for keeping your account secure and for all activity under it.

2. Product Information
We aim to display our products as accurately as possible, but colours and details may vary depending on your device.
Product descriptions, prices, and availability may change without notice. We may also limit quantities or discontinue items when needed.

3. Orders
When you place an order, you are making an offer to purchase. We may accept or decline orders at our discretion.
An order is confirmed only when payment is processed and you receive a confirmation email.
Please review your order carefully—cancellations may not be possible once it has been accepted.
All returns or exchanges must follow our Refund Policy.

4. Pricing & Payments
Prices may change from time to time. Additional fees such as taxes, shipping, and customs may apply.
By providing payment information, you confirm that the details are correct and that you are authorized to use that payment method.
Please keep your billing and contact details updated so we can process your orders smoothly.

5. Shipping & Delivery
Shipping times are estimates and cannot be guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Once your order is handed to the carrier, ownership and risk of loss transfer to you.

6. Intellectual Property
All content on our website—including photos, text, graphics, logos, and designs—is owned by colourwithjosie or our licensors.
You may use our content for personal use only. Please do not copy, reproduce, or share our content without written permission.

7. Third-Party Tools & Links
Our website may use tools or include links from third parties. These are provided “as is,” and we do not control or guarantee their content.
If you choose to use a third-party tool or visit another website, you do so at your own risk.

8. Shopify’s Role
Our store is hosted by Shopify, which provides the platform that powers our online shop.
However, all purchases are made directly with colourwithjosie. Shopify is not responsible for issues related to your orders or products.

9. Feedback & Reviews
If you share reviews, suggestions, or other content (“Feedback”), you give us permission to use it to improve or promote our Services.
You agree that your Feedback is honest, lawful, and does not violate anyone else’s rights.

10. Acceptable Use
You agree not to use our Services to:

  • Break any laws

  • Harm, harass, or misuse others

  • Spread viruses, spam, or malicious code

  • Misrepresent your identity

  • Interfere with the website’s security or operation

  • Violate intellectual property rights

We may suspend or terminate access if these rules are violated.

11. Ending or Changing Access
We may suspend or stop providing access to our Services at any time. You remain responsible for any charges due before the termination date.
Certain sections of these Terms (such as Intellectual Property, Liability, and Indemnification) will continue to apply after termination.

12. Disclaimer
Our website and products are provided “as is” and “as available.”
We do not guarantee uninterrupted service, complete accuracy, or perfect performance.

13. Limitation of Liability
To the fullest extent allowed by law, colourwithjosie is not responsible for indirect or consequential damages, including lost profits, lost data, or delays related to the use of our website or products.

14. Indemnification
If your misuse of our Services or violation of these Terms leads to a claim, you agree to cover any resulting costs, damages, and expenses for colourwithjosie and our partners, including Shopify.

15. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on our website.
By continuing to use our Services after changes are posted, you agree to the updated Terms.

17. Contact Us
If you have any questions, we’re happy to help.
Email: colourwithjosie@gmail.com